For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. Need help? Contact your department’s system administrator or the IT Service Desk at 80 or 78 or via Live Chat. * Gmail app or Android Version 8.0 or later In the table below, the Yes correlates to email clients using Modern Authentication. If you are using older mobile email clients like POP3, SMTP, IMAP, and Exchange Active Sync, you are using Basic Authentication, and your email will not work correctly after Oct. Use the Outlook Web App for iPhones, iPads, and Android for your mobile devices. The BEST options are to use the Outlook client or the Outlook Web Application (OWA) through a web browser. Therefore, you may still need to access the Campus Directory (Whitepages) to find the person you are searching for. How do I know if I’m using Modern Authentication? Remember: Thunderbird cannot access the Office 365 Global Address List (GAL). Current hardware/software versions of Android devices running the Gmail app support Modern Authentication.Current hardware/software versions of Apple devices ( iOS 11 or later, iPad 13.1 or later, and macOS 10.14 or later) support Modern A uthentication natively in the built-in email app ( Mail).In about 150 days from today, we’re going to start to turn off Basic Auth for specific protocols in Exchange Online for those customers still using it. All up-to-date Outlook versions on any platform. Update: The full timeline for retirement of Basic Authentication in Exchange Online is now published in Basic Authentication Deprecation in Exchange Online September 2022 Update.Modern Authentication ( Oauth) is supported in the following: Be aware that older devices (tablet, desktop, phone) may be using a client that is using Basic Authentication. If you are using the latest version of Outlook on the web, desktop, or mobile, you do not need to do anything because you already use Modern Authentication.Ĭheck all your devices, the ones you currently use and the older ones you use less frequently. Therefore, if you are using Basic Authentication, you must update your authentication to send and receive your email. When Microsoft’s mandated Basic Authentication disablement occurs, any email application that uses Basic Authentication may no longer work properly. The Modern Authentication protocols provide users with more secure access to Microsoft’s systems, including K-State email. Microsoft is phasing out Basic Authentication for the higher security standards of Modern Authentication known as OAuth.
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